The Sales Operations team works as a global strategic task force across various organisations within Algolia, including Sales, Marketing, and Customer Success. We're looking for a Revenue Operations Analyst in Strategy and Planning to join our high-visibility team. Do you have a knack for problem-solving? Are you a quick and tactical thinker? If this sounds like you, we'd love to work with you !
YOUR ROLE MIGHT CONSIST OF :
- Provide comprehensive sales operational support, including but not limited to territory management, rules of engagement decisions, headcount and capacity management, top of funnel/pipeline analysis and forecasting
- Define, design, and interpret key performance metrics to deliver insights and recommendations
- Deliver weekly and monthly metrics highlighting region, territory, segment and rep-level performance
- Help coordinate, prepare, and organise regional quarterly business reviews, including gathering all metrics / performing all meaningful analyses needed for leaders to present a comprehensive assessment of their business health
- Assist in the planning process, making global and regional decisions based on data driven insights
- Partner with sales, XDR and marketing leadership to solve sales process pain points and implement solutions that reduce friction and increase predictability.
- Help champion new initiatives from frontline feedback to improve performance
- Triage and troubleshoot operational issues and optimise infrastructure/systems/processes for scale
- Identify opportunities for process optimisation, process redesign, or development of new processes/policies.
- Build and maintain key documentation regarding our policies, sales processes, and requirements
YOU MIGHT BE A FIT IF YOU HAVE :
- Have 2-4 years of experience in a sales operations role in the B2B SaaS industry - you've worked closely with sales, XDR and marketing leaders and understand key trends and metrics
- Love data and are experienced with Salesforce reporting - you're able to develop and communicate penetrating insights that inform how we organise and scale our sales org.
- Are a detail-oriented, natural and independent problem solver - you're highly skilled at understanding and solving problems and are comfortable with ambiguous problems with no easy answer - especially in fast-paced environments
- Have excellent written and verbal communication skills - you're able to effectively communicate insights, recommendations, and policies to sales leadership & sales reps.
EXTRAS :
- Have previous experience with Salesforce in a power user capacity/certified Salesforce admin is a plus
- Have previous experience with data tools such as Tableau, Thoughtspot, Excel and GSheets
- Bachelor's degree or higher; business, finance, economics, or engineering focus is a plus
WE ARE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES :
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.
#LI-Hybrid
REMOTE STRATEGY :
Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world.
We have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest.
ABOUT US :
Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week - four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.
Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers' lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.
In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers-including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few.
WHO WE'RE LOOKING FOR :
We're looking for talented, passionate people to build the world's best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.
READY TO APPLY?If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application !
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds !
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