About This Role
Senior Analyst, Payroll is a professional responsible for processing and/or overseeing processing of payroll by the vendor for the assigned region. They oversee the process and systems, ensure payroll processing timeliness, accuracy, compliance with laws and regulations, and efficiently collaborate with upstream and downstream stakeholders and payroll vendors.
What You'll Do
- Process regular/off-cycle payroll for the assigned markets; collect payroll inputs (time and attendance entries, employee status changes, benefit deductions, etc.), calculate payroll and/or send payroll inputs to vendor for calculation, reconcile payroll outputs and ensure timely payment to the employees. Ensure all transactions are processed in compliance with internal policies and procedures as well as government agency regulations, taxes are paid, and applicable documents filed in a timely manner. Support accounting reconciliation processes with payroll providers and internal finance & accounting teams
- Provide support to other team members when needed (back up), learn from/teach other team members about payroll process and other markets, support payroll related projects
- Make sure process documentation is up to date, suggest and support implementation of process improvements, promote knowledge base usage, support systems optimization
- Provide best in class support to the employees and stakeholders; timely resolve tickets/requests, follow up and escalate if needed, make sure regular, high-level communication is provided
- Prepare reports and analysis of payroll data to management and third parties, as needed
Required skills
- Proficiency with payroll vendors and systems, as well as familiarity with enterprise resource planning (ERP) systems
- Requires 2-4 years' experience. Minimum of 3 years' experience in payroll, preferably in advanced GBS/SSC/BPO organization
- Excel, French & English proficiency
- Understanding of payroll tax laws and regulations across various jurisdictions
- Knowledge of accounting principles and practices related to payroll
- Expertise in reports preparation and communication of the results
- Competence in auditing payroll records and reports for accuracy and compliance
- Experience in managing the execution of defined actions, monitoring the completion with multiple stakeholders
- Experience in leading projects and Continuous Improvement initiatives will BE an asset
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